FAQ – Frequently Asked Questions

To maintain availability, diesel is stored for at least 40 hours of data center operation at the InterXion Vienna VIE1 data center, where much of our infrastructure and that of our customers is housed. There are no guaranteed delivery times between Interxion and fuel suppliers in the event of a blackout, which is quite standard.

The reason for this is that there can be no guarantees, as vital infrastructure must always be maintained as a priority in the event of a blackout.

The following preparatory measures have been taken to maintain fuel supplies in the event of a data center blackout:

• Collaboration with 3 independent fuel suppliers.
• Evaluation of additional suppliers
• Fuel supply through government crisis and disaster management as part of national critical infrastructure
• Evaluation of mobile fuel stockpiling.

In order to maintain availability in the event of a blackout, the NTT Vienna data center stores diesel for 72 hours of operation. This uptime and availability is guaranteed in the event of a blackout. NTT has also made arrangements with fuel suppliers to be able to continue operating the data center in the event of a prolonged power outage by supplying diesel.