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WE TAKE YOUR IT TO THE CLOUD

CLOUD SERVICES WITH BEST PERFORMANCE

IN SETUP, OPERATION UND SERVICE

Your Applications are important to us, that’s why we guarantee *:

Industry Average

Availability

99,99%

99,7%

Performance

Best Performance or free PoC

No Guarantee

Reaction-Time Incidents

< 15 minutes

60 minutes

Reaction-Time

Minor Changes

< 2 hours (80%)

Best Effort

*within Platinum SLAs

CLOUD SERVICES MIT BESTER PERFORMANCE

IN SETUP, BETRIEB UND SERVICE

Ihre Anwendungen liegen uns am Herzen, deshalb garantieren* wir:

Verfügbarkeit

99,99%

Performance

Beste Performance oder gratis PoC

Reaktionszeit Incidents

< 15 Minuten

Reaktionszeit Minor Changes

< 2 Stunden (80%

*gültig für Platin SLAs

Branchendurchschnitt

Verfügbarkeit

99,7%

Performance

Keine Garantie

Reaktionszeit Incidents

60 Minuten

Reaktionszeit Minor Changes

Best effort

Choose YOUR Cloud

Private Cloud

MAXIMUM PERFORMANCE

Your own cloud – completely managed from Timewarp and flexibly scaleable .


Ideal for companies with 100+ users who want to outsource their entire IT to the cloud.

YOUR BENEFIT:

  • Reliable High performance, availability and security


  • Your dedicated hardware is only used by yourself and therefore is always fully available.

  • Solution perfectly dimensioned to your requirements



  • Completely supervised by Timewarp specialists

Shared Cloud

COST EFFICIENT

The cost efficient solution with

pay per use billing.


Ideal for SMEs

that want to use the cloud cheaply or companies that only want to outsource

certain parts of their IT

(e.g. webshop, ERP).

YOUR BENEFIT:

  • You only rent the part of the IT infrastructure that you need (pay per use).


  • Can be expanded at any time without a new ordering process



  • Completely supervised by Timewarp specialists

Hybrid Cloud

PERFECT COMBINATION

The perfect combination

of a data center and a

Timewarp cloud

Ideal for companies with 100+ users who want to outsource parts of their IT

to the cloud,

but still want to use existing hardware.

YOUR BENEFIT:

  • You continue to use existing, still useable hardware and, if necessary, house it in the certified Timewarp data center.


  • You operate certain parts of your hardware and applications yourself (e.g. mainframe, firewall)



  • You can flexibly expand your cloud capacities.

Michael Pambalk-Rieger

Innovations and CEO

No-Pitch-Consulting

You want advice, but from someone who actually does understand the cloud and IT infrastructure?

Rainer Schneemayer

Sales and CEO

Choose YOUR SLAs

STANDARD

PLATINUM

99,9%

Availability

99,99%

< 90 minutes on incidents

< 4 hours on minor changes

Service Garantie

Short

Reaction-Time

< 15 minutes on incidents

< 2 hours on minor changes

RPO < 6 hours and

RTO < 2 hours

Backup

RPO = 0 minutes and

RTO < 15 minutes

9×5

Personal

Support

24×7

With all TIMEWARP Cloud-Solutions (private, shared or hybrid) you get:

All data stored on Austria (GDPR conform)

High data security (backups on multiple locations)

Certified partner

(TIMEWARP: ISO 27001, 27018; Austrian Cloud)

Wählen Sie IHRE SLAs

STANDARD

Verfügbarkeit

99,9%

Service Garantie

Kurze Reaktions-

zeiten

< 90 Minuten auf Incidents

< 4 Stunden auf Minor Changes

Backup

RPO < 6 Stunden und

RTO < 2 Stunden

persönlicher

Support

9×5

PLATIN

Verfügbarkeit

99,99%

Service Garantie

Kurze Reaktions-

zeiten

< 15 Minuten auf Incidents

< 2 Stunden auf Minor Changes

Backup

RPO = 0 Minuten und

RTO < 15 Minuten

persönlicher

Support

24×7

MIT ALLEN TIMEWARP-CLOUDLÖSUNGEN BEKOMMEN SIE:

Alle Daten in Österreich (DSGVO)

Hohe Datensicherheit (Backups auf mehreren Standorten)

Zertifizierungen: ISO 22301, 27001, 27018; DIN 50001, DIN E 50600, Öko-Standard

Timewarp – the Cloud Specialist

Concentrated specialist know-how: We build and operate cloud solutions – and nothing else.

Safe and relaxed in the cloud – with our experience from over 100 cloud projects.

Top service after the migration: Our SLAs and service guarantees are the best in the industry.

Here’s what our Customers say:

“Scalability, flexibility and a very good service are the cornerstones of the cooperation with Timewarp. With cloud services à la Windows Azure and Office365, Timewarp provides us with tailor-made solutions that optimally map our business processes and enable us to react individually to the needs of our customers.”

Portrait-Markus-Pierer

Dipl.-Ing. Markus Pierer, BSc.

CEO Software Solutions busycomm GmbH

mobile business communication

“For us, a key decision criterion when outsourcing IT to Timewarp was to be able to maintain proximity to the systems. We continue to use some of the existing components in a hybrid cloud variant.”

Portrait-Stephan-Vogel

Stephan Vogel

CIO

Swiss Life Select Österreich

“Our customers work around the clock, 365 days a year. As a provider of a Mission Critical Software Service, we therefore rely on the expertise and solutions of Timewarp in order to operate our applications with high availability and to guarantee fast and unbureaucratic support at any time of the day.”

portrait-Felix-Hackl

Felix Hackl

Director Development

Flightkeys/Spacekeys GmbH

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Security is important to us!

Therefore we are certified according to:

Our datacenter-partners are certified according to ISO 22301, 27001, 27018; DIN 50001, DIN E 50600, Öko-Standard.